We take care of you. – Family Dermatology

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Our offices will be closed on Thursday, July 4th, 2024 for the Independence Day holiday. Wishing you a safe and joyous holiday from Family Dermatology.

We take care of you.

Practice Policies


Patients must be accompanied by an adult if less than 18 years of age.

What to bring

Please be advised of the changes in our policies to meet the Federal Trade Commission Red Flag Rules in identity theft prevention.

Family Dermatology staff will ask patients to bring the following  information at the time of visit:

  • Driver’s license or other photo ID
  • Current health insurance card; and
  • If the patient is a minor, the patient’s parent or guardian should bring the information listed above.


We take most major insurances.   Since contract participation with carriers can change, we suggest you verify our participation with us or with your insurance company by dialing the toll free Member Service number listed on the back of your id card. Your carrier may also provide access to a list of participating providers on their website.   Your insurance carrier determines what services are applied toward your annual deductible,  some services  such as wart treatment with chemicals or liquid nitrogen, biopsies, or other services defined as office surgery by your insurance may be applied toward your patient responsibility/deductible (this is not an inclusive list – please check with your carrier regarding your benefits).

We accept

  • Aetna
    Family Dermatology has just received notification that Aetna sent out correspondence dated March 25, 2021 that we are not participating in the Aetna network. Please note we have confirmed with Aetna we are listed as a participating specialty Dermatology Group under Raleigh Medical Group.
  • Blue Cross of Blue Shield of North Carolina (including Federal, State Health Plan, all other product lines).

    Family Dermatology is not part of the State Health Plan Clear Pricing Project. Because we do not participate your specialty copay will be higher. Please refer to your insurance card, provider directory and/or call member services with any questions.

  • Cigna (excluding Cigna Connect & Cigna Sure Fit)
  • Medicare & Medicare Railroad
  • Tricare for Life
  • United Healthcare

We do NOT participate with the following insurances

  • Ambetter
  • Alignment Healthcare
  • BCBS High Performance Network
  • Cigna Connect/SureFit
  • Cigna Medicare Plans
  • Gateway Health Medicare Advantage
  • Humana Commercial
  • myChoice
  • Tricare Prime
  • Multiplan, PHCS, Viant, or Beechstreet


No refunds unless the patient is evaluated and it is determined that a reaction to product has occurred.

Privacy Statement

Your use of the Family Dermatology site and any Personal Information you choose to provide on the Family Dermatology site remains subject to the terms of this Privacy Policy. If you choose to provide us with Personal Information, this Privacy Policy will inform you of how we may use that information and the care with which we intend to treat your Personal Information.  The only information we collect about you on this Web site is information that you voluntarily provide to us. This information may include, for example, name, mailing address, Email address, phone number and similar information.