We take care of you.

Practice Policies

Minors:

Patients must be accompanied by an adult if less than 18 years of age.

What to bring

Please be advised of the changes in our policies to meet the Federal Trade Commission Red Flag Rules in identity theft prevention.

Family Dermatology staff will ask patients to bring the following  information at the time of visit:

  • Driver’s license or other photo ID
  • Current health insurance card; and
  • If the patient is a minor, the patient’s parent or guardian should bring the information listed above.

Insurance

We take most major insurances.   Since contract participation with carriers can change, we suggest you verify our participation with us or with your insurance company by dialing the toll free Member Service number listed on the back of your id card. Your carrier may also provide access to a list of participating providers on their website.   Your insurance carrier determines what services are applied toward your annual deductible,  some services  such as wart treatment with chemicals or liquid nitrogen, biopsies, or other services defined as office surgery by your insurance may be applied toward your patient responsibility/deductible (this is not an inclusive list – please check with your carrier regarding your benefits).

We accept

  • Aetna
  • Blue Cross Blue Shield of North Carolina (including Federal, State Health Plan, all other product lines)
  • CCN (Coventry)
  • Cigna Healthcare
  • First Health (Coventry)
  • Great West (now a part of Cigna)
  • Humana Gold
  • MedCost (now a part of PHCS)
  • Medicare  Medicare Railroad
  •  Private Healthcare Savings (PHCS)
  • Tricare

Return/Refunds

No refunds unless the patient is evaluated and it is determined that a reaction to product has occurred.

Privacy Statement

Your use of the Family Dermatology site and any Personal Information you choose to provide on the Family Dermatology site remains subject to the terms of this Privacy Policy. If you choose to provide us with Personal Information, this Privacy Policy will inform you of how we may use that information and the care with which we intend to treat your Personal Information.  The only information we collect about you on this Web site is information that you voluntarily provide to us. This information may include, for example, name, mailing address, Email address, phone number and similar information.